Privacy Policy

Privacy Policy for Frequency Honey

Last updated: 14 April 2025

1. Introduction
Welcome to Frequency Honey! Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR).

2. Data We Collect
We may collect the following personal data when you interact with our website:
– Identity Information: Name, email address, phone number (if provided voluntarily).
– Transaction Data: Payment information, order details, and shipping address.
– Usage Data: Information about how you navigate our website (e.g., pages visited, time spent on site).
– Technical Data: IP address, browser type, device information, and cookies (see Section 6).

3. How We Use Your Data
We process personal data for the following purposes:
– To fulfill orders and provide customer support.
– To improve website functionality and enhance user experience.
– To send marketing communications (only with user consent).
– To comply with legal obligations (e.g., tax reporting, fraud prevention).

4. Legal Basis for Processing Data
We process personal data based on:
– Contractual necessity (e.g., fulfilling orders).
– Legitimate interests (e.g., website optimization).
– Consent (e.g., marketing emails—users can withdraw consent anytime).

5. Sharing Your Data
We do not sell personal data. However, we may share data with:
– Third-party service providers (e.g., payment processors, shipping companies).
– Legal authorities, if required by law.

All third parties must comply with GDPR and only process data according to our instructions.

6. Cookies & Tracking Technologies
Our website uses cookies to improve functionality. Users can manage their cookie preferences via browser settings or opt-out of tracking.

7. Data Storage & Security
We use industry-standard encryption and security measures to protect personal data. Your data is stored securely and retained only as long as necessary to fulfill the stated purposes.

8. Your Rights Under GDPR
As a data subject, you have the following rights:
– Access: Request a copy of your personal data.
– Rectification: Correct inaccuracies in your data.
– Erasure: Request deletion of your data (“Right to be Forgotten”).
– Restriction: Limit processing of your data in certain cases.
– Objection: Opt out of certain processing activities (e.g., marketing).
– Data Portability: Receive your data in a structured format to transfer elsewhere.

To exercise these rights, contact us at contact@frequencyhoney.com.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or a website notice.

10. Contact Us
For privacy-related questions, concerns, or GDPR requests, reach out to:

Frequency Honey
5233 W Armada Way, Herriman UT 84096
contact@frequencyhoney.com